Putting error budgets into the backlog, not next to it
Why reliability work keeps losing prioritisation fights, and the one change to sprint planning that fixed it for us.
Technical debt has an interest rate. Measure it.
A lightweight way to turn "we should refactor this" into a number product managers can actually compare.
Keep a toil ledger for your on-call rotation
Every page that didn't need a human is a backlog item in disguise. Here is the spreadsheet we use to catch them.